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2026 buyer’s guidePrices checked on

Which call analysis service should a sales team in Uzbekistan choose?

A comparison of speech analytics services: Uzbek language, working on top of your current telephony, scoring against your script, linking calls to deals in amoCRM and Bitrix24, prices.

Short answer

In Uzbekistan the main question is not price but language. Managers speak Uzbek, Russian and a mix of both, while Yandex SpeechSense, which many Russian services run on, recognizes only Russian and Kazakh according to its own documentation. If your calls are in Uzbek or mixed and you do not want to change your telephony, look at the local services: Reveo or Kotib Analytics. If every call is in Russian and you already use Mango Office, UIS or MTS Exolve, it is simpler to switch on their built-in analytics. If your sales team lives in Bitrix24 and speaks Russian, there is CoPilot, but automatic processing of every call works only in Bitrix24’s Russian zone.

  • Reveo fits: a sales team that calls in Uzbek, Russian and a mix of both, already has telephony (UTeL, Sipuni, onlinePBX and others), runs deals in amoCRM or Bitrix24, and wants every call scored against its own script.
  • Reveo does not fit: if there are few calls and all of them are in Russian, per-minute analytics from your telephony provider may cost less than paying per employee.

How we compared

  1. Uzbek and mixed speech. Whether the service says openly that it understands Uzbek, and what happens when a manager switches from Uzbek to Russian mid-sentence.
  2. On top of your telephony. Whether it works with the PBX you already have or requires moving your calls to its own.
  3. Scoring against your script. Not just transcription, but checking every call against your criteria: greeting, finding the need, handling objections, the next step.
  4. Link to the deal. Whether amoCRM and Bitrix24 show which call never became a deal.
  5. Pricing model. Per employee or per minute, and whether you can pay in Uzbek sum.

Comparison table

Service On top of your telephony Uzbek speech Scoring against a script amoCRM / Bitrix24 Price (November 2026)
Reveo Yes: UTeL, Itgrix, Sipuni, UIS, MTS Exolve, Telfin, onlinePBX, Dom.ru, Kcell Yes, including mixed Uzbek and Russian Yes, against your criteria Yes / Yes From $49 per employee per month, paid in UZS
Kotib Analytics Yes: Sipuni, OnlinePBX, Asterisk or uploaded recordings Yes, mixed speech claimed Yes, AI Score and violations; your own criteria UZS 1,500,000 one-off CRM integration UZS 4,000,000 one-off From UZS 500,000 per operator per month (up to 5 operators)
Yandex SpeechSense Yes: upload, API, export from the CRM No: the documentation lists only Russian and Kazakh Yes, against a script from the knowledge base Export / export From RUB 2.004 per minute incl. VAT
Bitrix24 CoPilot Any telephony connected to Bitrix24 Language list not published Yes, against the sales script, with recommendations No / built in From RUB 1,000/month in the RU zone; automatic analysis of every call only in the RU zone
Mango Office Mostly its own PBX; separate plans for other providers and uploaded recordings Not listed Yes, checklists Yes / Yes RUB 1,100/month + from RUB 1.25 per minute
UIS No, only calls through the UIS virtual PBX Not listed Yes, a 1 to 10 score and a script completion % Not stated for analytics Price not published
MTS Exolve No, switched on per Exolve number Not listed Script adherence, per the 2024 launch post Through the API RUB 2.50 per minute incl. VAT
T-Bank (TQM), also through Sipuni and OnlinePBX Yes, ready telephony integrations Not listed Yes, checklists and objections Through partners RUB 2 down to RUB 0.55 per minute excl. VAT
Zadarma No, its own cloud PBX No, not on its language list Yes, script adherence and stop words «Popular CRMs», none named $0.014 per minute of speech recognition

Each service in brief

Reveo

A Tashkent platform for sales teams. It transcribes every call in Uzbek, Russian and mixed speech, scores it against criteria we draft from your script and you approve, counts missed and unanswered calls, and shows which call never became a deal in the CRM. The manager gets scores for each operator, a daily summary and a weekly report. It connects to your existing IP telephony, and recordings stay in your system. On the product page you can upload a call recording for free and get a score without signing up. Downside: you pay per employee, so with few calls the per-minute services cost less.

Kotib Analytics

The closest local alternative: Uzbek, Russian and English, mixed speech claimed, prices in Uzbek sum, and a trial with 2 hours of analysis. It connects to Sipuni, OnlinePBX and Asterisk. CRM integration and your own scoring criteria are one-off extra charges, and team plans are capped by hours of analysis.

Yandex SpeechSense

A cloud toolkit for speech analytics: recognition, tags, YandexGPT summaries, checking a conversation against a script, exports from amoCRM and Bitrix24. A strong, low-cost choice for Russian-speaking teams. According to the documentation Uzbek is not supported, and you set everything up yourself.

Bitrix24 CoPilot

Transcription, a summary, filling in the deal card and scoring against the sales script, right inside Bitrix24. Convenient if all your work is already there. Automatic processing of every call is available only in the Russian zone; on other portals scoring is started by hand and spends paid requests.

Mango Office

Full speech analytics inside Mango’s virtual PBX and contact center: checklists, topics, emotions, AI summaries. Best for teams already on Mango. There are separate plans for other providers and for uploaded recordings. Uzbek is not listed.

UIS

Quality scoring with a 1 to 10 score and a script completion percentage, but only for calls that go through the UIS virtual PBX. The analytics price is not published.

MTS Exolve

Speech analytics is switched on per Exolve number and returns results through the API. According to its 2024 launch post, it is built on Yandex SpeechSense. It suits developers rather than a sales team that wants ready reports.

T-Bank (TQM)

A powerful quality-control system for large contact centers, with a low per-minute price at high volume. Sipuni and OnlinePBX pass calls to it. Languages are not stated, and sign-up is designed for Russian companies.

Zadarma

Free analytics tools and cheap speech recognition inside the Zadarma cloud PBX. Uzbek is not on its language list, and you need their PBX.

Also worth knowing: in Uzbekistan, Aisha and Muxlisa AI develop Uzbek speech recognition and sell contact-center solutions per project, with no published price for scoring sales calls. The mobile operators Beeline, Ucell, Uztelecom and Mobiuz offer no speech analytics product.

Frequently asked questions

What is speech analytics?

A service that turns call recordings into text and analyses them: it scores the manager’s work against the script and finds objections, missed steps and stop words. The manager sees every call, not the two or three they had time to listen to.

Do call analysis services support Uzbek?

Few do. According to its documentation, Yandex SpeechSense recognizes only Russian and Kazakh, Uzbek is not on Zadarma’s list, and Mango Office, UIS, MTS Exolve and T-Bank do not list it. Uzbek and mixed speech are claimed openly by local services: Reveo and Kotib Analytics. No one has independent accuracy tests for Uzbek, so test the service on your own recordings.

Do I need to change my telephony?

It depends on the service. UIS, MTS Exolve and Zadarma analyse calls only through their own PBX, and Mango Office mostly does too. Reveo, Kotib, Yandex SpeechSense and T-Bank work on top of the telephony you already have.

How much does call analysis cost?

Published prices as of November 2026: Yandex SpeechSense from RUB 2.004 per minute, MTS Exolve RUB 2.50 per minute, Mango Office RUB 1,100 a month plus from RUB 1.25 per minute, T-Bank RUB 2 down to RUB 0.55 per minute, Kotib Analytics from UZS 500,000 per operator per month, Reveo from $49 per employee per month, with criteria setup and support.

Does it work with amoCRM and Bitrix24?

Reveo links calls to deals in amoCRM and Bitrix24 and shows which call never became a deal. Bitrix24 CoPilot works only inside Bitrix24. Yandex SpeechSense can pull calls from both CRMs, but the results stay in SpeechSense. At Kotib, CRM integration is connected separately for a one-off fee.

Sources

Prices checked on 7 November 2026.